There seems to be a lot of confusion regarding certain job levels in the IT field. Yes, we're talking about those who call themselves technicians and engineers. The military has defined levels of operators. They are defined as 10-level, 20-level, and 30-level with 10 being the lowest and each subsequent level responsible to teach and train the previous into a deeper understanding of their job. Let's define these levels as Tier-1, Tier-2, and Tier-3 and adopt this model for th