Eventually, almost all technicians come to the same crossroads in their career regarding the decision to either stay technical or move on to management. Some have the luxury of both but most do not. It's not management that is scrambling to troubleshoot and fix the issues when emergencies pop up, it's the technicians. It's not management that has to beat their head against a wall to figure out how to engineer a solution for the impossible demands of the customer, it's the t